Kyra Privacy Policy

Last updated: January 17, 2026

Welcome to Kyra

Kyra AI ("Kyra", "we", "us", or "our") provides the Kyra mobile and web applications ("Apps"), the website (https://heykyra.ai), and other related services (collectively, the "Services"). We are committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we collect, store, use, and share data when you engage with our Services.

What Information We Collect

A. Information You Provide

• Account Information: Your name, email address, password, and sign-in provider data (e.g., Google or Apple) with your consent.
• Profile Information: User-provided information during registration, such as birth date, pronouns, goals, and preferences.
• Messages & Content: Conversations with Kyra, including text, voice, images, or other media.
• Preferences & Interests: Topics you choose to discuss, scheduling preferences, goals, etc., including those inferred through usage.
• Payments & Purchases: Billing details, purchase history, and subscription data handled through Stripe or app stores.

B. Automatically Collected Information

• Device & Network Data: Device model, operating system, IP address, browser type, locale settings, carrier, and general location.
• Usage Data: Patterns of app usage, clicked links, navigational flows, etc., tracked via cookies, pixels, and similar tools.
• Marketing Data: We may collect limited analytics information to improve our Services; we do not share or use the content of your conversations for advertising purposes.

Sensitive Data

Should you choose to share sensitive information—such as health, religious, or political views—in chat, you consent to Kyra using this information solely to deliver and improve the Services. This sensitive content is not used for advertising or marketing purposes.

How We Use Your Information

We process your data to:

• Personalize and improve the Kyra experience, including AI conversation quality.
• Analyze trends, service performance, and user behavior.
• Provide service-related notifications, security alerts, and updates.
• Communicate improvements and operational changes to the Services.
• Fulfill legal obligations such as compliance and dispute resolution.

Data Sharing

A. Service Providers: We engage third-party vendors (e.g., Stripe, hosting, analytics, and support providers) to help deliver the Services. Their access is governed by contractual privacy and security obligations.

B. Legal & Professional: We may disclose your information to professional advisors, regulators, or law enforcement if required by applicable law.

C. No Unauthorized Marketing: Your chat content and sensitive data are never shared with advertisers.

Cookies & Tracking

We use industry-standard cookies and tracking technologies to enhance user experience and improve the Services. For more information, please review our Cookie Policy or settings where applicable.

Data Retention

We retain personal data only as long as necessary to support the Services or as required by law. Usage and diagnostic data are retained in accordance with applicable legal and operational requirements.

Security

We employ technical and organizational safeguards designed to protect your data. However, no system is completely secure. We encourage users to access Kyra only from trusted devices and environments.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Request portability of your information.
• Object to or restrict certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, contact us at hello@heykyra.ai.

International Transfers

If your data is transferred outside the United States, we ensure appropriate safeguards are in place, such as contractual protections consistent with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.